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Ariel's Resume.

www.arielspfl.com
arielshao1998@gmail.com/arielshao@163.com
+86 18917073166

wechat: arielshao1998

Experience

Jul. 2022 - Present

Audit Assistant |
Hongxiang Certified Public Accountant

Shanghai, CN. 

  • Enhance client advisory services

  • Analyzing financial statements and transaction records to support the accuracy of audits and compliance reports, ensuring clients adhere to regulations and standards.

  • Monitoring financial indicators of businesses to evaluate fiscal health, assess risk levels, and advise on best practices for financial management.

Jan.2022 - May 2022

Navi Chatbot Redesign,
The University of Toronto,
Toronto, CA.

  • Led UX/UI redesign for the Navi mental health wayfinder, improving user engagement and interface usability

  • Conducted user research, interviews, and competitive analysis to inform design decisions

  • Created user journeys, interaction models, wireframes, and prototypes for mobile-based products

  • Conducted usability testing and iterated on designs based on user feedback

  • Collaborated with developers to ensure design feasibility within technical constraints

Jul.2021 -

Sep. 2021

Junior UX Designer Intern|
Verto Health,
Toronto, CA.

  • Conducted user research and contextual inquiries to analyze user needs in retirement homes and identify issues in medication management

  • Developed user personas, user flows, and information architecture to align with user goals and project objectives

  • Designed wireframes, interactive prototypes, and visual designs for the eMAR system

  • Proposed and researched solutions to enhance medication management processes

  • Collaborated with cross-functional teams and contributed to UI design for the eMAR module

Education

2020 - 2022

University of Toronto |
Master of Information (M.I)

Concentrations

  • User Experience Design

  • Knowledge Management and Information Management

2016-2020

University of Toronto |
B.A., Hons w. Distinction

Majors

  • Sociology

  • Employment Relations

Skills 

  • User Research

  • UX/UI Design

  • Prototyping

  • Interaction Design

  • Communication and Collaboration

  • User Testing

  • UX Analysis

  • Adaptability and Continuous Learning

  • Web/Mobile Design

Design Tools

  • Figma

  • Figjam

  • Balsamiq

  • Whimsical

  • Usability Testing

  • Xtensio

  • Canva

  • Invision 

  • Sketch

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